Resources · Payments
Preparing a supplier payment without delays
Invoices, beneficiary details and transfers: the checks that avoid a returned payment.
A genuine invoice for each payment
Each payment must match a real, lawful transaction, backed by an invoice or equivalent document. Our team may ask for a contract, purchase order, transport document or customs declaration before execution.
Check the beneficiary’s details
You are responsible for the beneficiary’s name, IBAN or account number, BIC and address. A payment sent to the details you provided is considered correctly executed. Confirm any new bank details by phone with a contact you already know.
Transfer from your own account
Transfer the amount to the Volta account shown in your space, from a bank account in your company’s name, with the quote reference, and upload proof of each transfer. Funds from a third party are not accepted and are returned to the sender.
If something goes wrong
A payment that cannot be completed is returned. Any return of funds carries a fee of 0.7% of the amount returned, all bank fees included, as set out in our price list. Careful checks before confirming are the best way to avoid it.
Your next international payment starts here
Open your business account online, or talk to our team about the corridor you need.